Shipping & Delivery
感谢您选择 Bee Chin Heong Sdn Bhd 购物。为了确保您能够顺利收到您的订单，请仔细阅读以下运输与配送政策：
1. 运输范围
我们目前仅在 马来西亚进行配送。
2. 处理时间
所有订单将在 3-4 个工作日内 处理。处理时间不包括周末和公共假期。
3. 配送时间
一旦订单处理完成，预计配送时间为：
西马地区：3-7 个工作日
东马地区：7-10 个工作日
具体的配送时间可能因地区、天气或其他不可控因素而有所变化。
4. 运输费用
西马地区：
订单运费为 RM15。
订单金额超过 RM150 可享受 免运费。
东马地区：
订单运费为 RM20。
订单金额超过 RM200 可享受 免运费。
5. 订单追踪
一旦订单发货，我们将通过电子邮件向您发送追踪号码，您可以使用该号码随时查看您的订单状态。
6. 问题与联系
如果在运输过程中遇到任何问题，例如订单延误或未收到，请及时联系 我们的客服团队。我们将竭诚为您解决问题。
如有任何问题，请随时通过我们的 info@beechingheong.com 或者 whatsapp +6012 928 1123 联系我们，感谢您的理解与支持！
Shipping and Delivery Policy
Thank you for shopping with Bee Chin Heong Sdn Bhd. To ensure you receive your order smoothly, please review the following shipping and delivery policy:
1. Shipping Area
We currently provide shipping within Malaysia only.
2. Processing Time
All orders are processed within 3-4 working days. Processing time does not include weekends and public holidays.
3. Delivery Time
Once your order is processed, the estimated delivery times are as follows:
West Malaysia: 3-7 working days
East Malaysia: 7-10 working days
Delivery times may vary depending on location, weather conditions, or other uncontrollable factors.
4. Shipping Fees
West Malaysia:
Flat rate shipping fee of RM15.
Free shipping for orders over RM150.
East Malaysia:
Flat rate shipping fee of RM20.
Free shipping for orders over RM200.
5. Order Tracking
Once your order has been shipped, we will send a tracking number via email, allowing you to check your order status at any time.
6. Issues and Contact
If you encounter any issues during shipping, such as delays or undelivered orders, please contact our Customer Service Team, and we will be happy to assist you.
For any questions, feel free to reach us at info@beechingheong.com or via WhatsApp at +6012 928 1123. Thank you for your understanding and support!